Documentation Specialist [Philippines]


 

Qualifications:

Education: Bachelor's Degree Graduate

Experience: with 1 to 2 years experience in Information Technology, Sales and Marketing / Administrative

Duties:

1. Responsible for the promotion and marketing of the company's products and services;

2. Through effective communication with customers, summarize and analyze user needs and suggestions, assist in drafting the contract, review and follow-up process, and give feedback to relevant departments to effectively promote the implementation of each project;

3. According to the overall strategic development of the company, be responsible for establishing, and maintaining the relationship with partners;

4. Responsible for the management and consolidation of accurate information of each client, the business documents exchanged, and uploading in the back up internal system;

5. Handle customer concerns in a timely manner and coordinate after-sales service;

6. Complete other work tasks assigned by superiors, and be good at summarizing experience and strive to improve sales performance;

7. Responsible for handling product upgrade requests and coordination to NOC and Delivery team. Handles regular data analysis reports and improvement plans;

Competency:

Common Knowledge and Skills

a. College degree or above, with at least one year of business experience; (previously worked in sales/administrative management positions)

2. Experience in network industry is preferred

3. Good communication and coordination skills, execution and a team player. Possess positive attitude, open to challenges. Strong learning ability, have inquisitive attitude.

4. Have the ability to deal with work needs in a timely manner, and be able to withstand certain work pressures;

5. Proficient in using MS Office software (Word, Excel, etc.), with integrated document editing, data analysis and project management capabilities;

Job Type: Full-time

Salary: Php20,000.00 - Php25,000.00 per month

Benefits:

  • Pay raise
  • Transportation service provided

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Commission pay
  • Overtime pay

Ability to commute/relocate:

  • Parañaque City: Reliably commute or planning to relocate before starting work (Required)


 

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